Tips-for-Fixture-Trip-Ups

Fix Fixture Trip Ups – Part I

FIXTURE TRIP UP #1 – NOT KNOWING HOW E-COMMERCE WORKS

Sometimes a simple E-commerce purchase can turn into one’s worst nightmare.  Though millions have shifted their shopping habits to a cell phone and an Amazon account, most have never questioned the process of how the items they’ve ordered actually get from the e-brokers and the e-stores to their actual homes. This non-understanding of e-commerce processing often arises when confused customers try to orchestrate their way through a delivery problem. Despite lightning speed e-commerce technology, all hands at one end or the other, are still just human. Orders still need to be processed, items need to be pulled off of shelves, packed up, labeled and shipped via a carrier. And contrary to the brick and mortar stores, where one can waltz in with package in hand to dispute an item, dealing with an e-commerce store is a different ball game.

Tips-for-Fixture-Trip-Ups

TIP #1 – LEARN HOW E-COMMERCE STORES WORK               Crystorama 9045-CZ

1) Ordering: As soon as you order something, print out the online receipt and put it in a large white envelope. Store the envelope where you keep important office records. Be sure to read, and print the returns/refunds page as well. Make sure you have written down the store name and phone#. If you’ve ordered via email, create an email folder for each store that you order from and put the receipt in the folder.

2) Processing: Though Amazon and Ebay are open 24/7 – many e-stores that sell on them may be closed on the weekend. So if you ordered late on a Friday, and ordered expedited shipping, guess what? You order may not even get processed until Monday. Processing an order is different than shipping an order. Processing includes receiving the order in, preparing the item for shipment and entering the ship details for labeling, aside from releasing the product to a carrier for delivery. Processing can also sometimes mean that the e-store selling the item then e-sent the order to the manufacturer, and the manufacturer e-sent it to their packing dept. to prepare (fulfillment) for shipping the item. Not all e-stores carry their own inventory.  If you’re in a hurry and need the item overnight, find out first if the fulfillment time is included in an overnight promise. If you’re in a hurry – don’t order on a Friday night. Not all shipping companies deliver on weekends either!

3) Shipping and Tracking: Once the item is pulled and packed, it must be labeled and entered into the manufacturer’s delivery system, which is usually Fed Ex or UPS. But if the item is freight – it may have to be manually entered into a specific trucking company. And if it is a freight company – you MUST arrange to be home to receive your item. They will call you or email you to schedule the appointment. Freight companies won’t drop the goods at your door and run, like Fed Ex and UPS. So make sure your phone’s message box is not full and that you check your emails around the time that you ordered. If you do not receive tracking information via email within 3 days, call, chat or email the e-store and query about your order.

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Fredrik Raymond – Regis Collection FR44305BNI

4) Delivery: Did the item arrived broken? Or did you just decide you don’t like it and want it to go back?  Keep in mind that if you purchased through a large e- broker, and there is a product issue, you must make an email request for response via your Amazon/Ebay etc., account. If it’s a customer remorse issue, you may have to pay shipping back and/or restocking fees, so if you didn’t research that before you purchased, go back online or call the e-store to find out exactly what you must do to return the item. Most e-stores have a chat center as well so that you don’t have to wait through an automated phone process. When you receive an item you’ve decided to keep – remember that large white envelope? Put your packing slip and any instructional or spec sheets in with the invoice and the next time you need to replace a part, a shade or a bulb – you’ll know exactly what to order.

5) Damaged Items: If the damaged box was left at your door, take pictures of the box and the item inside that appears damaged with your cell phone and immediately email them into the e-store customer service dept. State clearly in your email if you want a replacement item or a return & refund. This is an e-record that you immediately responded to the problem. It comes in real handy if you have a later dispute with an uncooperative e-store. If you do not receive an email instructional response within 24 hours, call the e-store or chat in. Human hands will help you through a replacement order, or will instruct you what to do. If the item is a freight item, you can make the driver wait while you inspect the item and you can refuse to accept it if damaged. You must sign an invoice stating you are rejecting it due to damage. The driver will also sign and give you a copy. If he doesn’t, insist that you receive a receipt that it is being refused due to damage – before he leaves your property.

6) Returns, ETC: Never, ever throw out or destroy the original box until you are sure you are going to keep the item. Many times, e-retailers will not accept items back without the original packaging. So be careful when opening the box. Don’t rip and tear things apart or throw away packaging in haste. That includes all the inner plastic wrapping, bubble wrap and Styrofoam pieces. Immediately email or call the e-store to receive instructions for return. It can be a relatively easy process when you are pro-active immediately. If a lighting item; and something appears wrong with the finish or a shade is broken – DO NOT INSTALL it! Once you install it – you can never return it! You may find that after you’ve installed it – the store is out of shades for another 60 days and it’s not so easy to ‘just get another’ shade. Always immediately contact the e-store and tell them your story…before you go ahead and try to fix the problem on your own.

7) Clearance Products: If you love the price of clearance items, just keep in mind that the item is slated for dis-continuance – that’s why it’s so cheap. That means there will be no replacement parts in the future either, so you may want to purchase an extra shade, an extra bulb or decorative crystal teardrop – to ward off future household accidents, which may happen.

8) Refunds: Most companies, excluding the enormously huge warehouse outlets, are restricted by a returns process dictated by the manufacturers. Since most e-commerce stores do not stock their own warehouses with items, most items ship direct from the manufacturers themselves. You have to receive your refund from the seller – but the manufacturer dictates the return policy. So sellers are bound by a process they must follow first, and that includes the item being received back into the warehouse and going through an inspection and notification process. This can take up to two weeks, because most items are shipped back, via ground shipping – which can take 3 – 7 days. There is no intent to steal or hold up your money. There is just ‘the process’, which is for the most part, is a well orchestrated and efficient one, considering the millions of items that pass through thousands of warehouses each and every day.

Confused customers can make matters much worse by unwittingly interfering in the process of a purchase issue, by simply not taking certain initiatory steps that would result in a satisfactory and quick resolve. Customer service reps are there to help you, whether on chat, email or by phone. But even they have limitations as to how they can assist you when you’ve unwittingly complicated your own situation – by not understanding how e-commerce generally works. When people understand the e-store processes, they can relax in the knowledge that indeed their problems will be resolved and that they will be taken care of by their e-sellers – who want their repeat business!

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Livex Lighting

How To: Make Your Chandelier Your Own

WB1815DWZ-LED-LIVEX

By Lindsy Jacob

When we think about a chandelier, we think about an ornate fixture that becomes the focal point of a room all on its own; whether it is dripping in crystals, or has a one of a kind finish. This may be the case with some chandeliers, but definitely not all. The simplicity behind certain designs allows the consumer to truly customize their piece and take it to the next level, if they choose. There are many ways to do so and they can be quite inexpensive; we are living in a world where DIY-ing has really become the norm. I have an idea of something I’m looking for, but unfortunately I am unable to find the exact piece in any stores or even online. No biggie! I am able to turn on the TV for inspiration, browse Pinterest, or even watch some YouTube videos. Decorating your chandelier may sound taboo to some, but I use the word decorate loosely. By no means am I saying break out the popsicle sticks and finger paint, I am merely saying that there are tasteful ways to dress it up and really make it your own.

Chandelier shades can be a fast and easy way to accessorize your chandelier. The patterns, textures, colors, etc. are endless and always readily available. They are also very inexpensive, and if you’re crafty enough you can make your own. Livex Lighting offers various holiday/season themed shades which are a perfect and convenient addition to any chandelier.

Crystals allow you to add some bling to your chandelier in a tasteful manner. You can simply hang crystal strands from the arms, and body of the fixture to add something special. Crystals come in many different shapes, sizes, and colors and are also reasonably priced. You can also swap out some of the metal parts of the fixture and exchange them for crystal “body” parts. This is a very neat idea because it really can change the entire look and feel of your chandelier.

medallionsby-Livex

Ceiling medallions are probably my favorite way to dress up any chandelier because they can take the chandelier to a whole other level. You can get a simple solid steel medallion or ones with beautiful intricate detailing; it really is all up to you. They are an easy way to pull the room together, without having to do much to your chandelier. Again, these come in all sizes, colors, and even materials. Choosing the perfect fit is dependent on variables such as the size of the room along with the size of the fixture. If you are unsure, you can always find assistance at your local showroom or even look up guides online.

Dressing up your chandelier can be a gradual process, so do not get overwhelmed. Once you get a feel for your design style and have a solid vision, then these are things you can start thinking about. Be sure to check out the Livex Lighting selection that EliteFixtures.com carries, and if you decide to use any of my tips, please submit your pictures to our Facebook page!

Livex Lighting

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Maxim

How To Size a Foyer Chandelier

Maxim

One of our manufacturer’s recently offered a tip on how to size and select the perfect foyer chandelier. It drove us to ‘thinking about’ customer queries we often receive, regarding how to select the right chandelier for any room. With online sales driving brick and mortar businesses to locational scarcity, most homeowners are forced to do their shopping online. Hiring an interior designer of course, would nip this sizing issue in the bud. However, what if it’s just a simple DIY fixture replacement?

Having to make an important lighting decision based on an online web-store’s photo and listed product dimensions, often leaves customers confused. Homeowners are forced to use their ‘best guess’, and most of them quite frankly, try to simply ‘eyeball’ it and then choose. That usually means returning a product that doesn’t fit the space. Since many manufacturers no longer accept ‘buyer remorse’ returns without charging restock fees, additionally, customers are often left to pay the shipping fees to send the item back to the manufacturers. All kinds of things happen in the shipping process to and from warehouses and homesteads. What’s a homeowner to do?

Here are a few suggestions, from not only Maxim Lighting, but from our point of view as well:

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Featured: Maxim Lighting Chantilly Collection

Maxim Lighting has many designer choices in chandeliers such as the Chantilly that creates a classy, elegant ambiance. The foyer is usually one’s first impression of your home. A chandelier would be a perfect fit when there is at least 3 feet of space available. To determine the size of chandelier, add the length and width (sq. feet) of the foyer and convert to inches.  [For example – a 10 by 12 foot foyer would require a 22 inch wide fixture].

Sample-images

Feiss: Oberlin Collection P1426SN-LED                                                                                                              Crystorama: Pallas Collection 529-SA

Measuring for Rooms in General

To Determine Width of Chandelier

  • Know your room dimensions. Measure the height and width of the room. Then add the two measurements together. Convert the feet measurement to inches. If your room is 10’ x 20’, (10 + 20 = 30) a chandelier with a 30” diameter would best fit your space.

To Determine Height of Chandelier

  • Measure the ceiling height, from the point of installation (point where you plan to hang the fixture) to the floor. Multiply the height by approximately 3” (1 foot wall height to 3” chandelier height, per foot measurement). So, if you have a 10 ft ceiling, multiply that by 3 and you get 30, or 30” diameter.

A second option would be to determine a chandelier’s size by strictly the width of the room. Measure the width of the room, then and calculate 2 inches per every foot. A 12-foot-wide room would need a 24-inch-wide chandelier. The measurement doesn’t have to be perfect to these suggestions. It can be an approximation by a few inches, give or take.

Samplelighting

Feiss: Cascade Collection F2661/8+4HTBZ and Khloe Collection P1412ORB

Take these other things into account as well: (image above)

Remember that finish, amount of bulbs on a fixture, choice of shade types and overall style will have a great impact on your room as well. If you choose a chrome or satin nickel finish with clear glass shades, the fixture will allow the human eye to visually see through it – giving the appearance of a larger room. Whereas if you choose an oil rub bronze fixture with amber or opaque shades, the eye view will stop once it meets the fixture, thus a room may appear smaller visually, as the fixture would then be a purposeful attraction for the room, thus possibly obstructing a full view of the room.

While shopping from online stores can seem confusing at first, a great customer service department can always assist you by phone or chat. It’s worth it to reach out and ask, prior to purchasing when in doubt. One phone query might save you more than you think – and if you do your homework first, chances are it will truly pay off in the long run!

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A New Twist on Flush Mounts – Elegance

ColoradoSprings-Flush-Bed1

Everyone has seen them; those white ceiling dome lights that populated almost every household existent at one time or another. They served generations of humans very well. They are still one of the most popular purchases for DIY homeowners on a budget, because they do the job, are relatively cheap to purchase, and a snap to install. In recent years however, the little white domes have been quietly transformed into a multitude of lovely new designs, giving homeowners the ability to now think of the utility device, as an accessory.

There’s a new twist on flush mounts and the effect they have on a room is absolutely ‘charming’.

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The Feiss 6 Light Semi Mount, Sku# SF331CSTB comes with such charming adornments. Modern and rustic themes work beautifully together in their Colorado Springs lighting collection. Clear Crystals floating in metal rings are threaded onto chain and strung into drum shades. This unusual marriage of dark and light fashioned into a familiar, transitional silhouette brings a bit of glamour to the ultimate mountain luxe cabin or urban loft.

The Chestnut Bronze finish is common across the assortment which includes a 4-light and 6-light chandelier, a 4-light pendant, a 6-light foyer piece, a 1-light mini-pendant, a 1-light sconce and a 2-light flush mount ceiling fixture. The Feiss Colorado Springs six light semi flush fixture in chestnut bronze supplies ample lighting for your daily needs, while adding a layer of today’s style to your home’s décor.

Featured in the decorative Colorado Springs Collection:
6 A19 Medium 60 watt light bulbs
C-UL-US listed for damp locations
A great choice for your do-it-yourself project
Decorative chestnut bronze finish to accent and brighten your room
The preferred brand choice of builders and electricians

The next time your eyes drift to the ceiling, consider adding a little flavor to the area over your head. One brand new and elegantly designed overhead flush mount might just change the entire atmosphere of your room!

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Pendant Lights

Pendant lights are one of the most versatile lights you can install in your home. They come is so many shapes, sizes and types that you can install them in any room and it will be functional and aesthetically pleasing.

Pendants are hanging light fixtures that are alternatives to having large fixtures, such as a floor lamp or a chandelier taking up all the room. Also, you can always use pendant lights as supplementing lighting if you do indeed use a chandelier.

You’re not only limited to single down down-light pendant. Pendant lights can have either an up light or down light. One fixture is not limited to only one pendant, but there can be multiple ones mounted together. Also, some pendents have a drum shade, which, which has a more circular body.

Check out our favorite pendant looks that would go great in any room.

This ET2 Lighting Disco 5-Light LED pendant is a great example of multiple pendants in one fixture. It would go great in your kitchen.

Disco 5-Light LED Pendant
ET2 Lighting E22685-01PC Disco 5-Light LED Pendant

This Elk Lighting Satin Nickle Geologic Mini Pendent with Tri Color Swirl Blown Class Shade would be great for a bedroom to replace a table lamp or over a study area to save space

Satin Nickel Geologic 1 Light Mini Pendant with Tri-Color Swirl Blown Glass Shade
Satin Nickel Geologic 1 Light Mini Pendant with Tri-Color Swirl Blown Glass Shade

The Conduit 25Lt Pendant from Troy Lighting is a great and unique alternative to a chandelier.

 

Conduit 25Lt Pendant
Troy Lighting F3816 Conduit 25Lt Pendant

The Three-Light Rialto Pendant from Sea Gull Lighting is a great example of an uplight pendant that can be used in a dining room or kitchen.

Three-Light Rialto Pendant
Sea Gull Lighting 65361-965 Three-Light Rialto Pendant

Find pendant lights and more at EliteFixtures.com

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tablelamp

Bedroom Lighting Tips

The purpose of a bedroom has evolved from just using it for sleep. More daily functions are being done in the bedroom, such as watching television, reading and work. It is important to blend functionality with style.

Elk Lighting 11233/3 Three Light Pendant Ceiling Fixture

Layering of light is important and all rooms should have multiple light sources and should not rely on just one overhead source.

  • Natural light is the best kind of light. Try to allow as much in as possible.
  • When you’re in bed or at your desk table lamps and wall sconces are great for doing specific tasks
  • Install a ceiling fan with a light kit so that it can serve two functions: to keep you cool and to provide light
  • chandeliers are great in a bedroom to add a dramatic effect

*Tip – try looking for products within the same style family for easy coordination
Check out the different collections that Sea Gull Lighting has to offer

When choosing lamps, consider lamps that have different or stylized bodies to add design to a room. Like this Diamond Lighting Single Light Table Lamp

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For a dramatic look use a chandelier, as stated earlier, as an overhead light that also acts as a focal point.  A great feature to add if you can is a dimmer switch. That way you can control the lighting in your room and set it to your preference.

Pendant lights and wall sconces are a creative alternative to wall lamps if you are lacking on the space factor. There are a variety of styles and designs that are available to add a nice design element to the room.

Single Light Pendant Ceiling Fixture
ET2 Lighting EP96002-20SN Single Light Pendant Ceiling Fixture Minx Collection

To make sure you’re getting the most out of your lamp, avoid using opaque and dark lamp shades. Darker lampshades absorb the light, which results in less illumination.

Check out EliteFixtures.com for your lighting and furniture needs

 

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Tips to Lighting Your Bathroom

Layered lighting is always important, but it is especially important in the bathroom. You need to layer your light for best visibility because if you don’t, shadow and glares will be cast. Your eyes will not see what is really going on, making it harder to function.

ET2 Lighting E23251-20PC Bangle 1 Light Bathroom Vanity Light Bulbs Included

Bathrooms need the best light because that is where you start your day and get ready.  The two places that need the best light are the vanity and the shower. There you need to add vanity specific lights and recessed lights. To supplement the vanity and recessed lights, try adding accent lights, such as wall sconces, because adding those will create the layered effect we need.

ET2 E22394-10PC Polished Chrome Wand LED 48 Wide Single-Bulb Bathroom Light Fixture
ET2 Lighting E22394-10PC ET2 E22394-10PC Polished Chrome Wand LED 48 Wide Single-Bulb Bathroom Light Fixture

Bathrooms give off the similar feeling as if you were looking at yourself in natural sunlight. You can find light bulbs that imitate natural light by checking for their Coloring Rendering Index (CRI) rating. Lights that have a CRI of 80 or above should be used in bathrooms. You can find halogen or LED light bulbs in most bathroom fixtures.

Maxim Lighting 10003CLPC 3 Light Bath Vanity Cubic Collection $298.00

You can’t just put any fixture you like into a bathroom. You need to make sure that it is properly rated. Bathroom fixtures need to be rated UL Damp or UL Wet since they are exposed to moisture. UL Damp cannot come into direct contact with water, but it can withstand moisture.

 

 

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Illuminating Illusions: Quick Fixes for Cramped Spaces

Does your room seem smaller than it actually is? A quick way to create the illusion of space is to play with the lighting. Here are some tips to help.

INCREASE THE NATURAL LIGHT
One of the more permanent, but also more aesthetically pleasing, fixes is the increase the natural light through the addition of windows and/or skylights. Essentially, this allows for dispersed light instead of direct light, which eliminates shadows and reduces strain on the eyes.

INSTALL PENDANT LIGHTS
Another method is to install pendant lighting in place of table and floor lamps. The functional aspect of pendants is that they clear up valuable floor and table space. Also, pendant lights draw eyes upwards, which creates the illusion of more vertical space. Pendant lighting is much more delicate and reduce the large blocky forms that would distract the eye from the overall harmony from the room.

Carte 1-Light Pendant
ET2 Lighting E91041-39BZ Carte 1-Light Pendant

USE MIRRORS
The use of mirrors is a classic trick to create depth in a room. Mirrors reflect light and color to make rooms bigger.

Bacall Rectangle End
Bassett Mirror Co M3233EC Bacall Rectangle End Venetian Collection

SMALLER LIGHT FIXTURES
One last tip is to replace large overhead fixtures with several smaller lighting elements to create movement in the room as the eye travels. Large overhead fixtures tend to draw the eye to one spot, which makes the room seem smaller.

ET2 Lighting E22067-26 Rustic Country Two Light Up Lighting Wall Sconce Bloom Collection

 

 

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foyer

Choosing the Proper Foyer Fixture

foyer

It is imperative to have a properly lit foyer, as it is the first part of the home that guests see upon walking in. Choosing the proper foyer fixture is actually quite simple.

Fixture Height – In general, it is best to leave roughly 84″ from the bottom of the fixture to the floor. If your ceilings are below 84″, then try a flush-mount or recessed lighting fixture.

Fixture Width – In order to find a fixture with the proper width, simply add the length and width of the space the fixture is to occupy. For example, if your space was 12 feet wide and 10 feet long, the proper width for your fixture would be 22″ (12 + 10).

Style – Consider the overall style of both your home, and the entry. It should match any underlying themes of your decor and personal style.

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Become A Lighting Pro: Outdoor Lighting Effects from Kichler Lighti

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The benefits of functional outdoor lighting are fairly well-known. Aside from providing safety and security, outdoor lighting can also highlight the focal points of your outdoor space, and create a warm, inviting feeling, welcoming guests into your home.

With that said, here are a few different ways to light your exterior space, courtesy of Kichler Lighting.  (more…)

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